Terms and Conditions:
Bookinbro.com, a website owned by Lavakraft, which is a Sole Proprietorship Firm with its principal office at D-92 Ajay Enclave, 1st Floor, New Delhi-110018.
This Website is offered to you (“you” refers to the individual person creating an account with us and/or the customer booking a reservation though us directly through this website) and is conditioned on your acceptance without modification of the terms, conditions and notices contained herein as they exist at the time the reservation is made. All use of your account by you and utilization by us of the information related to your account together with reservations you book through us are subject to the following terms, conditions and notices. Your use of this website constitutes your agreement to all such terms, conditions, and notices, including any amendments carried out to the terms and conditions subsequently. If you do not agree with these terms and conditions then you are not authorized to use this website.
These Terms and Conditions of use and any additional terms posted on this Site together constitute the entire agreement between Bookinbro.com and you with respect to your use of this Site.
At the time of registration on My Profile section of the website, the user is fully responsible for all activities that occur while using their password or account. It shall be the responsibility of the user to notify Bookinbro immediately of any unauthorized use of their confidential details including password or account or any other breach of security. Bookinbro will not be held liable for any loss that may be incurred by the user as a result of unauthorized use of their password or account, either with or without their knowledge.
Nature of Service
While providing our platform for booking, the information that we disclose is based on the information provided to us by Hotels/Channel Partners. As such, the Hotels/Channel Partners that market and promote their Hotel on the Platform are given access to our systems and extranet through which they are fully responsible for updating all rates/fees/prices, availability, policies & conditions and other relevant information which is displayed on our Website. Although we will use reasonable skill and care in carrying out the booking, we will not verify it, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our Website or otherwise), inaccurate, misleading or untrue information or non-delivery of information. Our Platform does not constitute and should not be regarded as a recommendation or endorsement of the quality, service level, qualification or (star) rating of any Channel Partner (or its facilities, venue, vehicles, products or services) made available.
Our Service is made available for personal and non-commercial use only. Therefore, you are not allowed to re-sell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, reservations, tickets, products or services available on our Platform for any commercial or competitive activity or purpose.
The user agree, represent and warrant that he or she is at least eighteen (18) years of age or above and are capable of entering, performing and adhering to these Usage Terms and the user agrees to be bound by these Usage Terms. The users of the website who book through our platform undertake to carry their valid ID-cards in original at the time of check-in. Furthermore if more than one guest in checking in, it is mandatory for every guest to carry their valid ID card in original without which the concerned hotel may not allow the guest to check-in to the room. In such a scenario, we shall not be responsible and the user undertakes not to seek any refund from us.
Services and Content
We will use our reasonable commercial efforts to keep our Site available on a full day basis, subject to necessary scheduled downtime for maintenance, unscheduled maintenance, and system outages. We cannot promise that access to the Site will be uninterrupted or available at all times. We assume no liability or responsibility for any delay, interruption or downtime.
Although Bookinbro makes every effort to ensure that the description and content on each page of the site is correct, it does not, however, take responsibility for changes that occur due to human, data entry errors or for any loss or damages suffered by any user due to any information contained herein. Also, Bookinbro does not own or operate airlines and other suppliers and cannot therefore control or prevent changes in the published descriptions. Bookinbro, therefore, reserves the right to make such changes and in the event of you placing an order with us or choosing to avail of our services, the same will be communicated to you before the confirmation invoice is made.
We make reasonable attempts to exclude viruses from the Site, but cannot ensure that the Site will be at all times free from viruses or other destructive software. You are urged to take appropriate safeguards before downloading information from the Site. We assume no responsibility for any damages to computer equipment or other property that may result from use of the Site or downloading anything from the Site.
The user shall make payment in accordance with the fee stipulated against the accommodation sought to be booked as stated on Bookinbro’s website/application. The booking of the user shall be confirmed only after the payment has been received to that effect. All such information as required for making the payment towards accommodation fee shall be furnished by the user. It is further stated that in case the payment does not go through or in case of other technical errors in the payment gateway process including delays, Bookinbro shall not be responsible for cancellation of reservation to this effect.
THIRD-PARTY WEBSITES LINKS
Bookinbro.com may have hyperlinks concerning third party entities/websites. Containing of these links on our website shall not be construed as an endorsement to these websites. If the user visits any of these websites by clicking on a link from Bookinbro, any further transaction outside the realm of Bookinbro webpage shall be entirely at the risk of the user and Bookinbro in any event cannot be made liable for it.
COMPLIANCE WITH LAWS
It is hereby agreed by both the User and Bookinbro that all applicable laws shall be complied with respect to any booking made on Bookinbro.
The user shall indemnify, release, hold harmless and release Bookinbro, and any of its partners, agents, employees, officers, shareholders, affiliates and assigns against any and all losses, liabilities, claims, damages, demands, costs and expenses including reasonable attorneys’ fees and expenses, of third parties relating to or arising out of your use or misuse of the of the Website, any violation by the user of these stipulated terms and conditions, or any breach of representations, warranties and covenants made by the user. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Website or Products.
LIMITATION OF LIABILITY
Bookinbro.com shall in no event shall not be liable to the user or its affiliate or any other person arising out of or in relation to the booking made by any user on this website for any direct, indirect, incidental, special, exemplary or consequential damages that arise, regardless of whether such damages are based on contract, tort, negligence, strict liability or otherwise.
It is stated that the liability arising under law or in equity with respect to the website content and its usage including the bookings made shall be solely and unequivocally limited to the amount paid by the user for the purpose of booking the room/accommodation that has been made on this website.
The users are responsible for the security of their personal belongings that they take to the affiliate hotel/resort and Bookinbro would not be responsible or made party in any legal proceedings regarding loss or theft of any such valuable belonging/s of the user.
Bookinbro.com is the owner of all intellectual property rights (copyright, trade marks, design rights etc.) in the Website/Application, and in the content published on it. The content being referred here includes all reviews, feedback and comments left by the users on the website of Bookinbro, the same shall be the sole property of Bookinbro. Content concerning prices and taxes has been provided to Bookinbro by travel agencies, and/or related service institutions. Bookinbro cannot guarantee the correctness, completeness, accuracy or quality of the Content.
Bookinbro at its sole discretion reserves the right to block User’s access to this Website/ Application and its content at any time, with or without notice.
In case of any cancellation or change in the booking, the user undertakes to contact on helpline number as listed in website and carry out the necessary changes or cancellation to the original booking.
It may be noted that any cancellation made 24 hours or more prior to the check-in time shall be eligible for a 100 percent refund. However no refund shall be made if cancellation is done less than 24 hours before the check-in time as the hotel/channel partner has specifically reserved the room for bookinbro.com’s user and cancellation on a short notice of less than 24 hours may lead to the room going vacant and cause revenue loss to the concerned hotel/channel partner. In case the user fails to show up or complaints for any deficiency in service of the hotel partner, the same shall not be eligible for a refund. However the management of Bookinbro shall take a serious view of any complaint received from our user.
The refund due to eligible cancellation or modification in booking shall be made to the same mode of payment through which the original booking was made. The refunded amount shall be credited within 10-15 working days from the date when the request of cancellation/modification has been received.
In case the room booked by the user is not available for some reason, the user shall have an option to either ask for a refund or get another room booked of the same value or a higher value, without any additional charge.
If user chooses the option of Pay@hotel, user can make the booking by paying partial money online known as booking amount and pay the rest at the hotel in cash or other modes of payment. In case of cancellation of booking, the booking amount is non refundable.
This Website originates from the Delhi. This Agreement will be governed by the laws of the India which shall be applicable without regard to its conflict of law principles to the contrary. In case of any dispute that arises in connection with or related to this agreement or regarding any booking made from our platform, such disputes shall in the first place be referred to a Sole Arbitrator mutually appointed by both the parties from the list of Arbitrators provided on the Indian Council of Arbitrators in accordance with the Arbitration and Conciliation Act, 1996 (as amended). The seat and place of Arbitration shall be New Delhi. The fee of Arbitrator shall be shared equally between both the parties. The language of the proceedings shall be English. All further disputes that cannot be adjudicated through Arbitration shall be referred to Courts of New Delhi only. By using this Website, the user accede and consent to the jurisdiction of Courts of Delhi.